Software management process

We use the standard the item implementation and the software development flow and the methodology, enables us as far as possible to reduce the item risk in the foundation, satisfies the customer the demand. Under the majority situation, the customer usually already had one set of mature ways manages one item, these methods sometimes the method which adopted with the Chiangnan commerce alliance are different. Under this kind of situation, the Chiangnan commerce alliance uses SW-CMM (Software-Capability Mature Model) takes with the customer communication foundation, together determines the essential flow and the method with the customer.

The Chiangnan commerce alliance uses the software development standard flow following chart shows:

Must grasp key point as follows:

• Definite item implementation flow and methodology
• The item plans
• The item monitors
• The item risk manages
• The disposition manages
• The quality guarantees plans

In each key point, the Chiangnan commerce alliance all has one set of integrity but the strict method guarantees the item implements successfully.

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Item management

The item customer manages
One item not merely includes in the item realization process the entire item development cycle each stage, also is passes through with the customer between relational establishment to the item throughout. In the item customer management is extremely important regarding between the maintenance and the customer relations, therefore we compile item in each kind of correlation and realize with the software tool. We apply this own develops is called PSA (specialized service tool) the system help us to the item and the customer management.

The item manages
We have one batch of PMI authentication the item management specialized public figure, they have the deep item management theory knowledge and the rich practice experience. They use Project Server take the daily item management the tool carries on the plan, the track, the control as well as the progress resources and the cost management. Our engineer also carries on their duty report and the item exchange take this tool as the platform and item manager.

The knowledge manages
The knowledge said regarding we such specialized service company, possibly was besides the talented person the most important property. One knowledge management system may compile in each personal experience item experience solidifies, and trims may inquire the visit database, causes these materials to be allowed in the entire organization scope the retention and sharing. Our knowledge management tool also integrates in PSA (specialized service tool) center.

Resource management
The resource management enables us to be allowed to maintain one stable service pattern and promptly to meet the customer need, therefore is one in we service essential constituent. We use in PSA the resource management function to be allowed regularly to collect the resources distribution and the resources use factor information. We may have the clear analysis and the forecast using these data to the resources situation, in order to promptly carries on the resources adjustment aspect the decision.

The disposition manages
The disposition management is one item can succeed submits the achievement and maintains the valuable item result the important foundation. Our disposition management tool helps us to maintain three storehouses: Active item, item property storehouse and item baseline storehouse.

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Our technical skill

Our skill includes:

• Using develops and maintains
• Software tests
• Whole world and localization
• The IT infrastructure maintains

Simultaneously we provide in the enterprise application domain below serve:

• Commercial intelligence (BI)
• Content management (CM)
• The enterprise applies the service (CRM, ERP, SCM)
• The enterprise applies the integration (EAI)
• Knowledge management and cooperation (KM)
• Electronic commerce
• The table of contents manages
• Group
• Web applies

Our development group team has the splendid technical ability and the deep specialized domain knowledge. At the same time, we excel in new technical and enterprise's service practice unify, for customer creation unique value. Our technical group team mainly steps in below the technology:

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